FAQs

Frequently Asked Questions

General

  1. What is the role of the Victims of Crime Office?
  2. I am a victim of crime, how can I find help?
  3. I am a victim of crime where can I get information about the criminal justice system?
  4. What services does the Victims of Crime Office provide for victims of crime?
  5. Who is the director of the Victims of Crime Office?

Tasks of the Office

  1. What is the role of the Victims of Crime Office in relation to the "Criminal Procedure Bill, 2009"?
  2. Does the Victims of Crime Office have a role in relation to the European Union Framework Decision on the Standing of the Victim in Criminal Proceedings?
  3. What role does the Victims of Crime Office have in relation to the Victims Charter?
  4. Will the Victims of Crime Office have an input into the White Paper on Crime?

Co-operation with other agencies and organisations

  1. Who does the Victims of Crime Office work with in relation to the creation of policy for victims of crime and the promotion of the rights of victims of crime?
  2. What relationship does the Victims of Crime Office have with the Commission for the Support of Victims of Crime?

Relationship with Minister for Justice and Equality

  1. What is the relationship between the Minister for Justice and Equality and the Victims of Crime Office?

Financial Assistance

  1. Does the Victims of Crime Office provide financial assistance to organisations which support victims of crime?
  2. Does the Victims of Crime Office provide compensation to victims of crime?

Rights of Victims

  1. I am a victim of crime; what are my rights and entitlements in the criminal justice system?

 

 

 

General

 

Question 1

What is the role of the Victims of Crime Office?

 

The core mandate of the Victims of Crime Office is to improve the continuity and quality of services to victims of crime, by state agencies and non-governmental organisations throughout the country. It works to support the development of competent, caring and efficient services to victims of crime.(back to Top)

 

Question 2

I am a victim of crime, how can I find help?

 

It is possible to access support organisations for victims of crime through the directory of national and local services on the website of the Commission for the Support of Victims of Crime. One of the services funded by the Commission is the Crime Victims Helpline (phone 1850 211 407), which provides victims of crime with information, emotional support and onward referral to a local face to face support service if necessary.  You can also find more information on our Help For Victims page.(back to top)

 

Question 3

I am a victim of crime where can I get information about the criminal justice system?

 

The Victims Charter and Guide to the Criminal Justice System provides a written framework of rights and entitlements for crime victims in the criminal justice system. (back to top)


Question 4

What services does the Victims of Crime Office provide for victims of crime?

 

The Victims of Crime Office works to promote awareness concerning the needs of victims of crime and services available to victims. The Office also works to ensure a co-ordinated policy response to issues in relation to victims of crime. The Office provides the secretariat to the Commission for the Support of Victims of Crime, which makes funding decisions in relation to voluntary sector organisations that support victims of crime.

The Victims of Crime Office also works closely with the criminal justice agencies, voluntary sector organisations, and Government Departments including relevant Offices and Divisions of the Department of Justice and Equality.  The Victims of Crime Office advises the Minister for Justice and Equality on victims’ issues in Ireland and on international developments pertinent to victims. (back to top)


Question 5

Who is the director of the Victims of Crime Office?

 

Mr Greg Heylin is the Director of the Victims of Crime Office. He is a career civil servant, with experience in a number of Government Departments and Offices. (back to top)


Tasks of the Office

 

Question 6

What is the role of the Victims of Crime Office in relation to the "Criminal Procedure Bill, 2009"?

 

The Criminal Procedure Bill, 2009 is being prepared by the Criminal Law Reform division of the Department of Justice and Equality. The Victims of Crime Office provides policy advice and input, from the perspective of victims of crime. The draft bill and explanatory memorandum can be viewed here(back to top)


Question 7

Does the Victims of Crime Office have a role in relation to the European Union Framework Decision on the Standing of the Victim in Criminal Proceedings?

 

In 2001, the Council of the European Union adopted a Framework Decision on the Standing of Victims in Criminal Proceedings (2001/220/JHA). This Framework Decision seeks to harmonise the levels of protection afforded to victims of crime in Ireland and the other member states in the European Union. Ireland complies with the requirements of the EU Framework Decision through its legislative provisions and administrative procedures. The Victims of Crime Office is responsible for coordinating and presenting Ireland’s position on any proposed new Framework Decision. (back to top)

 

Question 8

What role does the Victims of Crime Office have in relation to the Victims Charter?

 

The Victims Charter and Guide to the Criminal Justice System provides a written framework of rights and entitlements for crime victims in the criminal justice system. The Office maintains Departmental oversight of the Charter and its implementation. This complements the role of the Commission for the Support of Victims of Crime. (back to top)

 
Question 9

Will the Victims of Crime Office have an input into the White Paper on Crime?

 

The Department has commenced a process to develop a White Paper on Crime.  The White Paper, due to be completed in 2011, will set out the overall policy framework within which strategies to combat and prevent crime will be implemented. The Victims of Crime Office will have an input to any discussion documents or sections of the White Paper on victims and witnesses. (back to top) 
 

Co-operation with other agencies and organisations

 

Question 10

Who does the Victims of Crime Office work with in relation to the creation of policy for victims of crime?

 

The Victims of Crime Office works closely with relevant sections in the Department of Justice and Equality which contribute to policy and legislation related to victims of crime. This includes the policy sections which liaise with the different criminal justice agencies, the criminal law reform section and the section dealing with the White Paper on Crime.

 

The Victims of Crime Office through its links with the Commission for the Support of Victims of Crime has regular contact with many of the voluntary sector organisations which support victims of crime.

 

The Office also works closely with Cosc, the National Office for the Prevention of Domestic, Sexual and Gender-based Violence and with the Anti-Human Trafficking Unit on related victim issues.

 

The Victims of Crime Office has regular contact with the different criminal justice agencies to promote awareness of the needs of victims of crime and crime victims’ issues generally.

 

On the European stage the Office works with the European Union, and the Council of Europe.  The Victims of Crime Office is willing to work with any organisation or individual if it thinks that by doing so the position of victims of crime could be advanced. (back to top)


Question 11

What relationship does the Victims of Crime Office have with the Commission for the Support of Victims of Crime?

 

The Commission for the Support of Victims of Crime is independent in the performance of its functions. The Victims of Crime Office acts as Secretariat for the Commission, carrying out the administrative and support duties which are required by the Commission. The Director of the Victims of Crime Office is an ex-officio member of the Commission. In other respects the Commission and the Victims of Crime Office work in co-operation with each other to help provide support to victims of crime. (back to top)


Relationship with the Minister for Justice and Equality

 

Question 12

What is the relationship between the Minister for Justice and Equality and the Victims of Crime Office?


The Minister for Justice and Equality, established the Victims of Crime Office in  September 2008, as an executive office of his Department. The Office was one element in the Minister’s Justice for Victims Initiative (PDF - 24KB).  The Office works to ensure a co-ordinated policy response to issues in relation to victims of crime. The Victims of Crime Office advises the Minister for Justice and Equality on crime victim’s issues in Ireland and on international developments pertinent to victims of crime. It also provides a secretariat to the Commission for the Support of Victims of Crime, which is funded through the Department of Justice and Equality. (back to top)

 

 

Financial assistance

 

Question 13

Does the Victims of Crime Office provide financial assistance to organisations which support victims of crime?

 

The Victims of Crime Office acts as Secretariat to the Commission for the Support of Victims of Crime. The Commission grants funding to voluntary sector organisations which provide support to victims of crime. Information on applying for funding can be found on the Commission’s website(back to top)

 

Question 14

Does the Victims of Crime Office provide compensation to victims of crime?

 

The Criminal Injuries Compensation Tribunal considers applications from people who suffer a personal injury or death as a result of a crime of violence.  Information about this service can be found by contacting the Criminal Injuries Compensation tribunal at:

 

Criminal Injuries Compensation Tribunal
13 Lower Hatch Street
Dublin 2

Phone: + 353 1 661-0604

Fax: + 353 1 661-0598

email:criminalinjuries@justice.ie (back to top)

Rights of Victims

 

Question 15

I am a victim of crime; what are my rights and entitlements in the criminal justice system?

 

The Victims Charter and Guide to the Criminal Justice System provides an overview of the rights and entitlements of victims of crime. It is written in plain English, and is laid out in an easy to follow way. (back to top)